# Dusken — Complete Product Knowledge Base & System Documentation

> Dusken is a flat-rate video and image review platform built for creative teams, agencies, editors, and creators. You upload media, send a single link, and collect frame-accurate feedback via text, canvas annotations, voice notes (Push-to-Talk), video replies, or screen recordings. Pricing is flat rate for internal seats; reviewers, clients, and external stakeholders are unlimited and 100% free forever without requiring an account.

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## 1. Core Architecture & Philosophy

Dusken replaces scattered, chaotic review loops where feedback is fragmented across email threads, Slack messages, and outdated docs.
- **Single Source of Truth**: One link per asset. Clients pin frame-accurate feedback directly on the media player.
- **Zero Friction for Clients**: Reviewers and stakeholders never log in, create accounts, or download software. They open the link and start commenting immediately.
- **Flat-Rate Predictability**: Unlike Frame.io or Filestage where every client or seat increases the subscription cost, Dusken charges a flat monthly/yearly rate for your team.
- **Version Control & Approval Lock**: Approved versions are locked with an immutable audit trail.
- **Native NLE Marker Export**: Review markers export directly to Premiere Pro (XML), DaVinci Resolve (EDL), and Final Cut Pro without plugins.

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## 2. Core Capabilities & Feature Specifications

- **Push-to-Talk Voice Feedback**: Hold ⌃ + ⌥ (Ctrl + Alt on Windows) anywhere on the player, speak feedback while drawing on the frame, and release to instantly transcribe and post.
- **Natural Spoken Timecode Ranges**: Speak instructions like "cut from 0:09 to 0:18" or "remove from 0:23 to 0:27"; Dusken speech engine automatically detects boundaries and generates interactive timeline range chips.
- **Hands-Free Voice Tagging**: Speak "tag as Color Grade" or "flag as bug" while recording to apply workspace labels automatically.
- **AI Speech Transcription & Translation**: All voice notes and video replies are transcribed to text, fully searchable, and translatable into multiple languages with 0ms database retrieval.
- **5 Version Comparison Modes**: Split-Screen, Wipe Slider, Overlay with Opacity, A/B Toggle, and Pixel Difference Matte with synchronized playback.
- **NLE Marker Export**:
  - DaVinci Resolve: Frame-accurate CMX3600 EDL sequence markers.
  - Premiere Pro: Sequence markers via Final Cut Pro XML (XMEML).
  - Final Cut Pro: Sequence markers via FCPXML.
  - Universal CSV: Standard tabular comment export.
- **Model Context Protocol (MCP) Server**: Exposes video review data to AI assistants (Claude Desktop, Cursor, Windsurf) to automate edit lists and cut revisions.
- **Supported Formats**: MP4, MOV, WebM, PNG, JPG, WebP. (Audio & PDF review roadmap planned).

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## 3. Pricing Plans & Commercial Terms

Flat rate based on internal seats. Reviewers and clients are always free and unlimited.

### Screen Plan ($29/mo billed yearly at $348/yr, or $49/mo billed monthly)
- 5 Team Seats
- 500 GB Storage
- 1 Workspace
- Unlimited Free Reviewers Forever
- Frame-accurate comments, Push-to-Talk, AI transcription, Multi-mode Version Compare, NLE Marker Export

### Grade Plan ($49/mo billed yearly at $588/yr, or $99/mo billed monthly) — Most Popular
- 10 Team Seats
- 2 TB Storage
- 5 Workspaces
- Unlimited Free Reviewers Forever
- Everything in Screen + Custom Workspace Branding & Priority Transcoding

### Master Plan ($400 – $900/mo)
- Unlimited Seats
- Custom Storage & Workspaces
- Everything in Grade + SAML SSO, Custom SLA & Dedicated Account Support

### Guarantees & Terms
- **14-Day Free Trial**: No credit card required.
- **30-Day Money-Back Guarantee**: Full refund within 30 days of first charge.
- **Grandfathered Pricing**: Active subscriptions lock in their price permanently.

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## 4. In-Depth Competitor Comparisons

### Dusken vs Frame.io
- **Tagline**: The flat-rate alternative to Frame.io.
- **Summary**: Frame.io puts the features agencies lean on, like advanced workflow, branded uploads, and multi-team, on its Team plan at $25/seat/mo. Add three teammates and a few clients and you're past $200/mo. Dusken is flat: $29/mo for the whole team, reviewers free.
- **Why Switch to Dusken**:
  - **Flat rate, not per seat**: $29/mo for the whole team. Invite 5 clients or 500 and your bill doesn't move.
  - **Voice comments, transcribed**: Every voice comment is auto-transcribed and searchable. Frame.io still makes you type.
  - **One link, no client login**: Paste a link in an email. Clients click and review. No Adobe ID, no app, no friction.
  - **Lock $29/mo forever**: Your founding-member yearly rate stays locked, even when we raise prices for new sign-ups.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Frame.io = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Frame.io = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Frame.io = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Frame.io = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Frame.io = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Frame.io = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Frame.io = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Frame.io = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Frame.io = "$25/seat/mo (Team plan)"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Frame.io = "false"


### Dusken vs Filestage
- **Tagline**: The flat-rate alternative to Filestage.
- **Summary**: Filestage starts at $49 per seat. Add five teammates and you're at $245/mo before a client even logs in. Dusken is flat. Your whole team is $29/mo and reviewers are free, forever.
- **Why Switch to Dusken**:
  - **$29/mo, not $49/seat**: Pay for your team once. No creeping seat bills as you grow.
  - **More than text comments**: Voice, video, screen-share, and drawing, all pinned to the exact frame.
  - **Multi-mode version compare**: Split, wipe, overlay, with synced scrubbing. See exactly what changed between versions.
  - **Unlimited free reviewers**: Every plan. Every client, stakeholder, and freelancer is free, forever.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Filestage = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Filestage = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Filestage = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Filestage = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Filestage = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Filestage = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Filestage = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Filestage = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Filestage = "$49/seat/mo"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Filestage = "false"


### Dusken vs Krock.io
- **Tagline**: The craft-focused alternative to Krock.io.
- **Summary**: Krock.io is solid for managing a pipeline, but the actual video needs review tools to match. Dusken gives you AI transcription, pixel diff, and wipe comparison for one flat team price.
- **Why Switch to Dusken**:
  - **Voice comments, transcribed**: Record a comment and Dusken transcribes it on the frame. Stop typing out what you can just say.
  - **5 compare modes**: Split, wipe, overlay, A/B, and pixel diff, with synced scrubbing you won't find in Krock.
  - **One flat rate**: $29/mo for your whole team. No solo-versus-studio tiers that cap your storage.
  - **Locked versions, permanent logs**: Lock a final version with a permanent record. Every approval and comment stays put for delivery.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Krock.io = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Krock.io = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Krock.io = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Krock.io = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Krock.io = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Krock.io = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Krock.io = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Krock.io = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Krock.io = "$15/user/mo (approx)"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Krock.io = "false"


### Dusken vs Wipster
- **Tagline**: The modern alternative to Wipster.
- **Summary**: Wipster charges $25/user/mo for its Team tier, so the bill climbs as you grow. Dusken gives you AI feedback tools and five compare modes for one flat team price.
- **Why Switch to Dusken**:
  - **Voice & video, transcribed**: Record your feedback and Dusken transcribes it instantly. Say it instead of typing it.
  - **Synced comparison**: Compare versions with synced scrubbing and pixel diff. Basic side-by-side isn't enough for fine edits.
  - **Flat $29/mo**: Invite as many teammates and reviewers as you want. Your bill stays put as you scale.
  - **Link security built in**: Password protection and link expiry come standard. Control who sees your work and for how long.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Wipster = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Wipster = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Wipster = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Wipster = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Wipster = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Wipster = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Wipster = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Wipster = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Wipster = "$25/user/mo (Team)"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Wipster = "false"


### Dusken vs Ziflow
- **Tagline**: The streamlined alternative to Ziflow.
- **Summary**: Ziflow is built for compliance-heavy operations, which is a lot for most creative teams. Dusken gives you the review tools you actually use, like synced scrubbing and AI transcription, without the setup overhead.
- **Why Switch to Dusken**:
  - **Built for creative speed**: A clean UI made for editors and colorists, not legal review. Get feedback and ship faster.
  - **Instant transcription**: Voice comments are transcribed on every plan. No automated-workflow setup to wire up first.
  - **Flat rate, no seat math**: Skip the sales calls and seat counts. $29/mo for the whole team, reviewers free.
  - **5 compare modes**: Wipe, overlay, and pixel diff for close visual review, ready the moment you upload.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Ziflow = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Ziflow = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Ziflow = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Ziflow = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Ziflow = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Ziflow = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Ziflow = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Ziflow = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Ziflow = "$40+/user/mo (approx)"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Ziflow = "false"


### Dusken vs Airtable
- **Tagline**: The video-review alternative to Airtable.
- **Summary**: Airtable is great for tracking data, but it isn't a review tool. Stop wrangling attachments and comments that aren't tied to frames. Dusken is built for video review.
- **Why Switch to Dusken**:
  - **Pinned to the exact frame**: Comments, drawings, and voice comments land on the precise frame. Airtable only has attachments.
  - **Voice comments, transcribed**: Talk through your feedback. Dusken transcribes it and pins it to the timeline. No manual data entry.
  - **Side-by-side compare**: Scrub two versions in sync and see what changed, without flipping between grid views.
  - **Lock in the final version**: Lock a final version with a permanent approval log, so deliveries have a record you can trust.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs Airtable = "Per seat (clients count)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs Airtable = "Limited / Per seat"
  - **Zero-typing review**: Dusken = "Push-to-talk + live sketch & arrow" vs Airtable = "Typed text only"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs Airtable = "false"
  - **Comparison engine**: Dusken = "5 modes (Wipe, Split, Diff, Overlay)" vs Airtable = "Basic / Side-by-side only"
  - **NLE marker export**: Dusken = "Direct EDL & XML (Premiere, Resolve, FCP)" vs Airtable = "Plugin or None"
  - **AI Agent Review (MCP)**: Dusken = "Open MCP Server for Claude & Cursor" vs Airtable = "false"
  - **Approval trail**: Dusken = "Locked versions & permanent logs" vs Airtable = "false"
  - **Entry price**: Dusken = "$49/mo flat ($29/mo yearly)" vs Airtable = "$20-$45/user/mo"
  - **Price protection**: Dusken = "Founding rate locked forever" vs Airtable = "false"


### Dusken vs ReviewStudio
- **Tagline**: The flat-rate alternative to ReviewStudio.
- **Summary**: ReviewStudio's free tier stops at 3 active reviews and 5 GB. Pro is $15/user/mo and still caps you at 10 active reviews per user. Dusken is flat: $29/mo for the whole team, unlimited reviews, reviewers free.
- **Why Switch to Dusken**:
  - **Flat rate, not per user**: $29/mo for the whole team with no active-review cap. ReviewStudio meters reviews and charges per seat.
  - **Voice comments, transcribed**: Record a comment and Dusken transcribes it on the frame. ReviewStudio still makes reviewers type.
  - **Five ways to compare**: Split, Wipe, Overlay, A/B, and Pixel Diff with synced scrubbing. ReviewStudio is side-by-side.
  - **Comments back to your editor**: Export comment markers as EDL or XML straight into Premiere, Resolve, or Final Cut. No retyping timecodes.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs ReviewStudio = "Per user ($15/user/mo)"
  - **Active reviews**: Dusken = "Unlimited" vs ReviewStudio = "10 per user (3 on free)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs ReviewStudio = "Unlimited guests"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs ReviewStudio = "false"
  - **Native recordings**: Dusken = "Video & screen-share feedback" vs ReviewStudio = "false"
  - **Comparison engine**: Dusken = "5 modes with sync-scrub" vs ReviewStudio = "Side-by-side"
  - **NLE marker export**: Dusken = "EDL, XML & CSV (Premiere, Resolve, FCP)" vs ReviewStudio = "false"
  - **Entry price**: Dusken = "$29/mo flat" vs ReviewStudio = "$15/user/mo (Pro)"


### Dusken vs GoVisually
- **Tagline**: The flat-rate alternative to GoVisually.
- **Summary**: GoVisually's Solo plan is one user, and Team is $60/mo for five with $12 for every extra seat. Dusken is flat: $29/mo for the whole team, reviewers free, with deeper video tooling on top.
- **Why Switch to Dusken**:
  - **Flat rate, not per seat**: $29/mo for the whole team. GoVisually adds $12 for every user past your plan's seat count.
  - **Voice comments, transcribed**: Record feedback and Dusken transcribes it on the frame. GoVisually has no voice-to-text.
  - **Built for video review**: Five-mode version compare with synced scrubbing and native screen and video recordings for review.
  - **Comments back to your editor**: Export comment markers as EDL or XML into Premiere, Resolve, or Final Cut. No retyping timecodes.
- **Direct Feature Comparison**:
  - **Billing model**: Dusken = "Flat rate. Pay for your team." vs GoVisually = "Per user ($9 Solo, +$12/seat)"
  - **Team seats**: Dusken = "5 to unlimited, flat price" vs GoVisually = "1 (Solo) / 5 (Team)"
  - **Reviewer access**: Dusken = "Unlimited (no accounts required)" vs GoVisually = "Unlimited reviewers"
  - **AI transcription**: Dusken = "Native voice & video-to-text" vs GoVisually = "false"
  - **Native recordings**: Dusken = "Video & screen-share feedback" vs GoVisually = "false"
  - **Comparison engine**: Dusken = "5 modes with sync-scrub" vs GoVisually = "Side-by-side"
  - **NLE marker export**: Dusken = "EDL, XML & CSV (Premiere, Resolve, FCP)" vs GoVisually = "false"
  - **Entry price**: Dusken = "$29/mo flat" vs GoVisually = "$9/mo (Solo, 1 user)"


---

## 5. Workflow Solutions by Industry

### Solution: Creative Agencies
- **Target Audience**: Stop paying per seat for clients who log in once. Dusken is a flat-rate video review hub built for high volume and the messy stakeholder loops that come with it.
- **Core Workflow Capabilities**:
  - **Unlimited free reviewers**: Invite 5 clients or 500. Same flat bill either way. Reviewers are free and never need an account, forever.
  - **Version compare**: Stack every version and compare them five ways: Split, Wipe, Overlay, A/B, and Pixel Diff. Scrub both versions together to spot every change.
  - **Access you control**: Password-protect links, set expiry dates, and approve access requests so only the right eyes see the work.
  - **Comments that land on the frame**: Type, draw, leave a voice comment, or record your screen. Every comment pins to the exact frame it's about.


### Solution: YouTube Creators
- **Target Audience**: Stop chasing comments in WhatsApp and messy timestamp lists. Keep frame-pinned, transcribed feedback in one place, and send sponsors a single link to sign off.
- **Core Workflow Capabilities**:
  - **Voice-comment transcription**: Reviewers talk through feedback. Dusken transcribes it on the frame, searchable, so your editor misses nothing.
  - **Sponsor sign-off**: Send sponsors a secure link. No account needed. They click, they approve, you post.
  - **Version compare**: Track every version from v1 to final. Compare side by side with five modes to confirm each comment was hit.
  - **Lock in the final**: Lock the approved version so there's no doubt which file goes up. The version history stays intact.


### Solution: B2B Marketing Teams
- **Target Audience**: Stop the review-by-committee chaos. Get frame-accurate sign-off from every stakeholder, with a clear history of who approved what and when.
- **Core Workflow Capabilities**:
  - **Approval history**: Every comment and sign-off is kept with the asset, so you have a clear record for compliance and for your own peace of mind.
  - **Per-asset notifications**: Stakeholders only hear about the assets they're watching. No notification fatigue, no missed approvals.
  - **Version compare**: Five compare modes to verify every change. Use Pixel Diff to catch even small brand-consistency slips.
  - **Secure links**: Encrypted at rest in the EU and sent over TLS, with password protection and link expiry on demand.


### Solution: Solo-Pro
- **Target Audience**: Stop paying per seat for client logins. Dusken is a flat-rate video review hub that helps solo editors and designers ship better work and protect their margins.
- **Core Workflow Capabilities**:
  - **Unlimited free reviewers**: Your clients are always free. Stop doing seat math and get back to growing the business.
  - **Version compare**: Stack versions and use five compare modes to show clients exactly why v2 beats v1.
  - **Secure by default**: Password protection and link expiry on every link. Protect the work and your reputation.
  - **Frame-pinned feedback**: Clients type, draw, or leave a voice comment, all pinned to the frame so nothing gets lost in translation.


### Solution: Instagram & Reels
- **Target Audience**: Stop reviewing through low-res DMs. Send a branded link, review high-bitrate vertical exports, and get comments pinned to the exact frame. Clients approve from any device.
- **Core Workflow Capabilities**:
  - **Gallery share links**: Send a whole campaign in one link. The client reviews every Reel in a single sitting.
  - **Asset status at a glance**: See which Reels are in progress and which the client has already approved.
  - **Real-time presence**: See when your client is viewing the Reels so you know when feedback is coming.
  - **Frame-pinned comments**: Clients tap the frame and draw or type. Voice comments get transcribed, all tied to the exact moment.


### Solution: TikTok Creators
- **Target Audience**: Built for the pace of the For You Page. Review hooks, pacing, and captions with comments pinned to the exact frame, reviewers in for free. They approve from any device.
- **Core Workflow Capabilities**:
  - **Mobile-first player**: Made for vertical video and touch. Review, draw, and comment on any iOS or Android device.
  - **Emoji reactions**: React to specific moments with emojis for quick, in-the-moment feedback on a fast edit.
  - **Caption transcription**: Auto-transcribe voice-overs so your on-screen captions match the audio before you publish.
  - **Lock in the final**: Lock the approved 9:16 version so the right render is the one that goes out.


### Solution: Photographers
- **Target Audience**: Stop sending low-res previews and chasing email lists. Send one Dusken link and get precise, visual feedback pinned to the exact spot on every shot.
- **Core Workflow Capabilities**:
  - **Five compare modes**: Check retouches with Split, Wipe, Overlay, A/B, and Pixel Diff. See exactly what changed between exports.
  - **Secure client sharing**: Password-protect links and set expiry dates. Clean delivery without the friction.
  - **Review on any device**: Clients review and approve from a phone or tablet on set or on the move, with no app to install.
  - **Frame-pinned comments**: Type, draw, or leave a voice comment on the exact spot. Voice comments get transcribed and stay searchable.


### Solution: LinkedIn Creators
- **Target Audience**: Stop reviewing compressed social clips. Review your LinkedIn videos with frame-pinned comments and voice-comment transcription that lands on the frame. Reviewers approve from any device.
- **Core Workflow Capabilities**:
  - **Voice-comment transcription**: Reviewers talk through feedback. Dusken transcribes it on the frame, searchable, for your editor.
  - **Version compare**: Put your original edit next to the hook-optimized version with side-by-side comparison.
  - **Secure sharing**: Control who sees unreleased content with password protection and link expiry.
  - **Lock in the final**: Lock the approved version so the version that posts is the one that got signed off.


---

## 6. Frequently Asked Questions (FAQ)

**Q: Do my clients need to create an account?**
A: No. You send a link. They click it. They're in. No signup, no app download, no "which password did I use?" moment.


**Q: Wait, reviewers are really free?**
A: Yes. Always. Every plan. Invite 5 clients or 500, your bill stays the same. We charge for your internal team, not the people you're trying to get feedback from.


**Q: How does Dusken compare to Frame.io or Filestage?**
A: Frame.io and Filestage charge per seat. Every client you invite raises your bill. Dusken charges for your team only; reviewers are unlimited and free. We also include version compare, voice-comment transcription, and one-link client access on every plan, including Screen.


**Q: What file types do you support?**
A: Video and image. We handle the common formats (MP4, MOV, WebM, PNG, JPG, WebP, and more). Audio and PDF support are on the roadmap. Tell us if they're a dealbreaker.


**Q: Can I cancel or get a refund?**
A: Yes to both. Cancel any time from your settings: no calls, no forms, one click. If you cancel within 30 days of your first charge, contact our support team for a full refund. No questions asked.


**Q: What happens after the 14-day trial?**
A: You choose. We don't take a card up front, so nothing charges automatically. When your 14 days are up, pick a plan to keep going, or walk away and owe nothing.


**Q: How does Dusken actually work?**
A: Upload your videos and images into a Folder. Send the link to your client. They leave comments pinned to the exact frame, by text, drawing, or voice. You make the changes, upload the new version, and approve the final one to lock it in.


**Q: How do reviewers leave feedback?**
A: Five ways, all pinned to the exact frame: type a comment, draw on the frame, record a voice comment, record a video reply, or share a screen recording. Whatever's fastest for them in the moment.


**Q: Can I search through voice and video feedback?**
A: Yes. Every voice and video comment is auto-transcribed, so you can search the words and jump straight to the frame they're talking about. No scrubbing a nine-minute voice memo to find the one comment that mattered.


**Q: What happens when a version is approved?**
A: Approving locks a version as the final one. One action, and everyone knows that's the one. No more 'is this the latest?' threads or three files named final_v2_REAL.mp4.


**Q: Can I get the comments into Premiere or DaVinci Resolve?**
A: Yes. Export every comment as timeline markers and drop them straight into Premiere Pro, DaVinci Resolve, or Final Cut Pro. Dusken writes industry-standard EDL and XML, frame-accurate at your sequence's frame rate. Or export to CSV. No retyping timecodes off a review link.


**Q: Can I compare two versions of a video?**
A: Yes. Stack two versions and scrub them together to spot exactly what changed. Five ways to look: Split, Wipe, Overlay, A/B, and Pixel Diff. No more flipping between tabs.


**Q: Do I need to install an app?**
A: No. Dusken runs in the browser on any device. You upload and review from your laptop; clients open the link on whatever they've got. Nothing to download, nothing to update.


**Q: Where is my data stored? Is it secure?**
A: All assets are stored encrypted at rest on AWS infrastructure in the EU. TLS in transit. Share links are unguessable tokens you can revoke any time. Full GDPR data export and deletion on request through our contact page.


**Q: You're in early access. What if it's too rough?**
A: We ship fixes fast and you'll watch it improve week by week. But if it's not working for you, contact our support team within 30 days of your first charge. No questions asked. Full refund, no hoops.


**Q: What happens when early access ends?**
A: Nothing changes for yearly subscribers. Your rate is locked in forever, even as we raise prices for new sign-ups. Monthly subscribers get 60 days' notice before any pricing changes. Reviewers stay free across every plan, permanently.


**Q: What's a Folder?**
A: A Folder is a project space. Throw your videos and images in, invite your client, and collect feedback. Think of it as a shared room where everyone can see the work and talk about it.


**Q: What does the Master plan cost?**
A: Master pricing depends on storage, seats, and SSO/analytics needs. Most studios land between $400–$900/mo. Contact our team with rough team size and we'll send a custom quote within a day.


**Q: What happens if I go over my storage?**
A: We'll email you when you hit 80% and again at 100%. Nothing breaks. You keep uploading and reviewing. You'll have 30 days to upgrade, clear old assets, or move to a higher plan. No surprise charges.


**Q: How is Dusken different from other review tools?**
A: Most review tools charge per seat, including every client who watches a video. That model punishes you for having clients. We flipped it: your team pays, your clients don't. Simple.


---

## 7. Product Release History & Changelog
- **v1.6.0 (2026-08-22) - Push-to-Talk Voice Feedback**: Record instant voice comments without clicking. Hold ⌃ + ⌥ (or Ctrl + Alt) anywhere on the media player, speak your feedback, and release to immediately transcribe and post to the timeline.
- **v1.5.8 (2026-08-15) - Natural Spoken Timecodes & Ranges**: Speak timeline edits naturally (e.g. "remove from 0:23 to 0:27" or "cut from 0:09 till 0:18"). Dusken's speech engine automatically detects start/end boundaries and creates interactive range comments with seekable timecode chips.
- **v1.5.6 (2026-08-08) - Hands-Free Voice Tagging**: Label feedback on the fly while recording. Say "tag this as Color Grade" or "flag as bug", and Dusken applies the matching workspace label automatically upon transcription.
- **v1.5.4 (2026-07-28) - 1-Click Studio Tag Presets**: Seed preconfigured label workflows with live preview in Settings → Labels: Video & Motion, Design & UI, Photography, or the comprehensive 26-tag Studio Suite in an elegant minimalist card stack.
- **v1.5.2 (2026-07-14) - Instant Cached Translation**: Review international client feedback with 1-click translation. Translated text is permanently cached in the database for instant 0ms retrieval with zero repeated API costs.
- **v1.5.0 (2026-06-03) - Sharper search and AI discovery**: Reworked the site's metadata and structured data so Dusken surfaces cleanly in search engines and AI answer tools.
- **v1.4.9 (2026-05-18) - Emoji Reactions**: Quick, expressive feedback. React to comments and suggestions with emojis without cluttering the thread.
- **v1.4.8 (2026-05-12) - Export to your editor: EDL & XML**: Push Dusken comment markers straight into Premiere Pro, DaVinci Resolve, and Final Cut Pro as industry-standard EDL and XML.
- **v1.4.7 (2026-05-05) - Notification Hub & Per-Asset Watch**: Introduced a centralized notification center with granular controls. Users can now 'Watch' specific assets to get deep updates or silence noise on a per-file basis.
- **v1.4.5 (2026-04-20) - Asset Status & 'Mark as Done'**: Introduced formal asset lifecycles. Track work from 'In Progress' to 'Approved'. High-volume teams can now resolve comments and mark threads as done with a permanent audit trail.
- **v1.4.0 (2026-03-25) - Pixel-Level Diff & A/B Modes**: Added specialized comparison modes for high-end colorists and VFX artists. Spot sub-pixel render errors or subtle grade shifts instantly.
- **v1.3.8 (2026-03-12) - Dedicated image review**: A dedicated image review view for high-resolution photography and design, with the same frame-accurate annotation tools as video.
- **v1.3.5 (2026-03-01) - @Mentions & Team Organization**: Major discussion overhaul. Integrated user mentions and laid the foundation for workspace-wide organization with 'Starred' and 'Recent' asset tracking.
- **v1.3.2 (2026-02-15) - Wipe & Overlay Comparison**: The second phase of our comparison engine. Introduced interactive Wipe dividers and adjustable Opacity Overlays for visual change verification.
- **v1.3.0 (2026-01-10) - Version management**: Launched centralized version management. Stack versions, compare any two side by side, and lock the final.
- **v1.2.5 (2025-11-28) - Drag-and-Drop File Management**: Total overhaul of the asset library. Move assets between folders, reorder takes, and organize complex projects with intuitive drag-and-drop interactions.
- **v1.2.3 (2025-09-05) - Instant Team & Guest Invites**: Streamlined the onboarding process. Admins can now generate instant invite links for new team members or send secure guest links to external clients.
- **v1.2.2 (2025-08-14) - Threaded Comment Discussions**: Moved beyond flat comments. Introduced nested threads with emoji reactions and real-time activity indicators to keep team discussions organized.
- **v1.2.0 (2025-06-15) - AI-Powered Voice Transcription**: Brought AI into the feedback loop. Voice and video comments are auto-transcribed into searchable text, pinned to the exact frame.
- **v1.1.0 (2025-03-02) - Advanced Sharing & Link Security**: Launched granular sharing controls: password protection, link expiry, and a unified dashboard for managing access requests.
- **v1.0.5 (2024-11-10) - Native Recording Tools**: Record your screen or camera directly in the browser. Feedback now includes tone and context, pinned to the specific timestamp it refers to.
- **v1.0.0 (2024-07-15) - The 'Everything is a Take' Pivot**: Strategic architectural shift rebuilding the platform around 'Takes' (versions). Marks the official 1.0 release.
- **v0.9.0 (2024-04-12) - Real-Time Presence & Collaboration**: Integrated Socket.io for live indicators. See your team's cursors and per-user color chips on the video timeline in real-time.
- **v0.8.5 (2024-03-15) - Unified Annotation & Comment Workflow**: Tightened the feedback loop so you can comment the moment you finish drawing. Every annotation stays pinned to the frame it's about.
- **v0.8.0 (2024-02-28) - Konva Annotation Layer**: A major performance upgrade to the drawing engine. Enabled pixel-perfect annotations with precision pen and arrow tools.
- **v0.1.0 (2023-12-05) - First Lines of Code**: The dev kickoff. Built the foundation on Turborepo with Vite and Fastify to handle heavy media processing.
- **v0.0.1 (2023-09-11) - The Big Bang (Conception)**: The vision for Dusken is registered in Notion. Mapping the roadmap to remove friction from the visual feedback loop.

---

## 8. Business Entity, Contact & Verification

- **Product**: Dusken (https://dusken.io)
- **Legal Operator**: Align Page Digital
- **Physical Address**: Suawala, Afzalgarh, Bijnor, Uttar Pradesh 246747, India
- **Phone**: +91 9891412020
- **Email**: hello@dusken.io | support@dusken.io | billing@dusken.io
- **Official Links**:
  - Home: https://dusken.io/
  - Pricing: https://dusken.io/pricing
  - Frame.io Alternatives Guide: https://dusken.io/frame-io-alternatives
  - Best Video Review Software Guide: https://dusken.io/best-video-review-software
  - What is Video Collaboration Guide: https://dusken.io/video-collaboration
  - Voice Video Review: https://dusken.io/voice-video-review
  - Zero-Login Video Review: https://dusken.io/video-review-without-login
  - Dusken vs Frame.io Comparison: https://dusken.io/vs/frameio
  - Changelog: https://dusken.io/changelog
  - About: https://dusken.io/about
  - Contact & Book Demo: https://dusken.io/contact
  - Terms of Service: https://dusken.io/terms
  - Privacy Policy: https://dusken.io/privacy
  - LLMs Index: https://dusken.io/llms.txt
  - LLMs Full Knowledge Base: https://dusken.io/llms-full.txt
  - Sitemap: https://dusken.io/sitemap.xml